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Deep Learning Classifier
A custom bot framework component featuring a single prediction classification service and testing pipeline.
Single Prediction API
Engineered a decoupled microservice that accepts raw conversational utterances and returns high-confidence intent classifications via a custom deep learning model, bypassing standard vendor NLP constraints.
Model Testing Pipeline
Built an automated testing suite to evaluate classification accuracy, precision, and recall against holdout datasets, ensuring deployment readiness for the bot framework.
prediction_api.json
// POST /predict
{"utterance": "I need to reset my main portal password"
}
// RESPONSE 200 OK
{"intent": "auth_password_reset",
"confidence": 0.942,
"processing_time_ms": 42
}